"Jerks at Work" by Tessa West

Tessa West's Jerks at Work provides a guide to identifying and managing difficult coworkers. The book categorizes toxic behaviors, such as those of credit stealers, bulldozers, and micromanagers, offering strategies for addressing these issues. West uses real-life examples and research findings to support her advice, emphasizing the importance of building strong workplace relationships and effective communication. The text also includes quizzes and flowcharts to aid readers in self-assessment and identifying the specific type of "jerk" they are facing. Ultimately, the book aims to empower readers to navigate workplace conflict and create more positive work environments.