"AI for Small Business" by Phil Pallen

Phil Pallen's AI for Small Business introduces artificial intelligence (AI) concepts, focusing on machine learning types and applications for small businesses. It explores AI tools for various functions, including sales, marketing, customer service, finance, operations, human resources, and risk management. The text provides practical advice on implementing AI, emphasizing a phased approach and the importance of human oversight. Numerous AI tools are reviewed, and examples illustrate AI's potential to enhance efficiency and decision-making. The author encourages readers to experiment with AI tools to find those best suited to their specific needs.